1. Introduction
Denver Integrative Health LLC (“DIH,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, store, disclose, and safeguard your information when you visit our website or engage our services.
By using this Site or our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
A. Personal Identification Information
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
- Emergency contact information
B. Health & Wellness Information
If you become a client, we may collect:
- Health history
- Intake forms
- Laboratory results
- Supplement history
- Lifestyle and nutrition information
- Secure messages exchanged through our platform
C. Payment Information
Payment details are processed through secure third-party payment processors. DIH does not store full credit card numbers.
D. Technical & Usage Data
When you visit our Site, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referral source
This data may be collected using cookies, analytics tools, and tracking technologies.
3. How We Use Your Information
We may use your information to:
- Provide consultative wellness services
- Schedule appointments
- Communicate with you
- Deliver digital products or programs
- Process payments
- Send newsletters or marketing communications (if opted in)
- Improve website performance and user experience
- Comply with legal obligations
We do not sell your personal information.
4. Cookies & Tracking Technologies
Our Site may use:
- Cookies
- Google Analytics
- Meta (Facebook) Pixel
- Other tracking tools
These technologies help us:
- Analyze website traffic
- Improve marketing performance
- Deliver relevant advertising
You may disable cookies through your browser settings, though some features of the Site may not function properly.
5. Email Marketing
If you subscribe to our newsletter or download resources:
- We may send educational content, practice updates, or promotional offers.
- You may unsubscribe at any time using the link provided in our emails.
We comply with applicable email marketing laws.
6. HIPAA & Health Information
When you become a client, certain health-related information may be collected and stored.
DIH utilizes third-party platforms that represent themselves as HIPAA-compliant for intake forms, scheduling, messaging, and document storage.
While we take reasonable steps to safeguard your information:
- No electronic transmission or storage system is 100% secure.
- DIH is not responsible for unauthorized access beyond our reasonable control.
Health information is used solely for providing consultative wellness services and practice operations.
7. Third-Party Service Providers
We may share limited information with trusted third-party providers who assist in:
- Practice management platforms
- Payment processing
- Email marketing
- Website hosting
- Analytics services
- Laboratory testing providers
These providers are only given access to information necessary to perform their services.
We are not responsible for the privacy practices of independent third-party practitioners or referral partners.
8. Laboratory Testing
If laboratory testing is recommended:
- Labs are independent third parties.
- Lab providers maintain their own privacy policies.
- Any disputes regarding lab privacy practices must be addressed directly with the lab.
9. Digital Products & Online Programs
If you purchase digital products or enroll in online programs:
- Your access credentials must be kept confidential.
- Unauthorized sharing of login information is prohibited.
- We may monitor access activity to protect intellectual property.
10. Data Retention
We retain personal and health information for as long as necessary to:
- Provide services
- Comply with legal and regulatory requirements
- Maintain business records
When no longer required, information is securely deleted or archived.
11. Your Rights
Depending on your state of residence, you may have rights to:
- Access your personal information
- Request correction
- Request deletion (subject to legal retention requirements)
- Withdraw consent to marketing communications
To exercise your rights, contact us using the information below.
12. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no system can guarantee absolute security. By using our Site and services, you acknowledge this inherent risk.
13. Children’s Privacy
Our Site and services are not directed to children under 18 without parental consent.
We do not knowingly collect personal information from minors without guardian authorization.
14. State Privacy Rights (Colorado Residents)
Colorado residents may have additional rights under the Colorado Privacy Act, including:
- Right to access personal data
- Right to correct inaccuracies
- Right to request deletion
- Right to opt out of certain data processing
Requests may be submitted using the contact information below.
15. External Links
Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective upon posting.
Continued use of the Site or services constitutes acceptance of the updated Policy.
17. Contact Information
Denver Integrative Health LLC
PO Box 2433
Littleton, CO 80161
Email: Info@denverihealth.com